Terms

Last updated July 2026

Who we are

[legal entity — TBD], at [business address — TBD]. Ordering from this site means you accept what's on this page.

What we're claiming, and what we're not

The 3AM Kit is a comfort product. It isn't a medical device, it doesn't diagnose or treat anything, and nothing on this site is medical advice.

We say the cooler shortens hot flushes. We do not say it stops them, prevents them, or treats menopause. If night sweats are new, severe, or come with anything else, see a doctor rather than buy a pillowcase.

Prices

US dollars, and we can change them whenever. Whatever price you paid at checkout is the price, regardless of what the page says next week.

Orders we might not accept

We can refuse or cancel an order, mainly for suspected fraud, resale, or an address that fails verification. You get refunded in full, same day.

Liability

If we get something wrong, our liability is capped at what you paid us. Don't use the cooler on broken skin, don't hold it on one spot for minutes at a time, and keep it away from anyone who can't feel temperature properly.

Disputes

Email us first. If that fails, these terms are governed by the laws of [business address — TBD]'s state.

Marketing

Buying puts you on our email list. Unsubscribe is at the bottom of every email and it works immediately. SMS only if you ticked the box at checkout, and STOP ends it.